Refunds and cancelling

• A$15 a month or A$150 a year, billed by Stripe.
• The first 30 days are free. Cancel before the trial ends and you are never charged.
• Cancel any time: Booking page, then Your plan, then Billing. Cancelling stops the next renewal; your page stays open until the end of the period already paid.
• The unused part of a month or year is not refunded, except where the Australian Consumer Law says otherwise.

If you were charged twice, charged after you cancelled, or charged an amount different from the one shown when you started, tell us and the mistaken charge is refunded in full, to the card it came from. Stripe usually takes 5–10 business days to put it back.

Your brand and early payouts are one-off payments, with the price shown before you pay. Once delivered they are not refundable, except where the Australian Consumer Law says otherwise.

When you pay for a booking or an order, you are paying that business, not Schejuold. Their cancellation and refund terms are shown when you book, and refunds come from them. If a business will not answer you, contact us and we will help you reach them.

Email hello@schejuold.online or use the help form, with the email on your account and the date of the charge. The help form gives you a reference and a date for the reply.